Wednesday 7 July : Closed for routine appointments from 1pm
Please note that the practice will close to all routine appointments. In urgent cases please call us on our usual number 01381 622000.
In case of medical emergency dial 999.
For general health advice call NHS24 on 111 or visit their website www.nhs24.com
Get a record of your Coronavirus Vaccination Status
You can now access your coronavirus vaccination status by clicking the link below (select the 'recover username' option if you have not received a central letter, as most of Highland patients would not have). Alternatively you can call their helpline on 0808 196 8565. The helpline is open every day from 10.00am to 6.00pm. They are asking not to access this new facility unless you are travelling abroad within the next 21 days.
NHS InformCOVID-19 VACCINE UPDATE:
We are continuing with the 2nd doses.
We are planning to vaccinate the 30 to 49 year olds on a Saturday at the Free Church. Unfortunately we cannot arrange a date until we get more information about vaccine supply. Will post more information as soon as I am able.
Thank you for your patience.
Latest Update from Scottish Government regarding COVID vaccination passports:
"Please do not contact your GP Practice to ask for a Covid vaccination passport or status certificate – they will not be able to provide any standard document. International certification standards have not yet been agreed. The Scottish Government is working to support the re-opening of international travel once it is safe to do so. We are working with the other UK Nations and with the World Health Organisation to agree on potential future COVID certification requirements for international travel. As part of this, we are developing a technical solution that could allow people to access their Covid vaccination status directly."
COVID-19 VACCINATION QUERIES:
We appreciate that everyone is anxious & keen to get their vaccination but we kindly ask, please do not call the surgery to ask when you will be getting your vaccine. As soon as its your turn we will call you to tell you your appointment date & time.
We are following the JCVI Priority list & calling each group in descending date of birth order. Keep an eye on social media & the website which will be updated weekly with our plan for that week.
Thank you for your understanding.
VACCINATION UPDATE FOR PRIVATE PAID CARERS
Private paid carers can book appointments via NHS Highland. Unpaid carers will be vaccinated in line with JCVI priorities and through the population program which is being delivered by the surgery.
If you are a paid carer, please send the following information to: email@example.com
Please bring your work ID to the Appointment
We aware of bogus emails circulating regarding COVID vaccinations. We are working our way through the priority list and will contact your directly (currently this is done by phone) to invite you when it is your turn for your vaccination. We will never ask you for bank details to verify your ID. Please be very careful and feel free to share this post widely.
NHS Inform COVID-19 Vaccination
Get the right care in the right place
Right Care Right Place
Images / Pictures and Emails for clinical advice
Please do NOT send us images / emails for clinical advice unless you have been asked to do so by the GP. Any incoming images that have not been requested may not be reviewed. Please contact the surgery by phone where you can request to leave a message for the GP or book a telephone appointment in the first instance.
COVID Isolation Notes
NHS Highland Social Support Information
Near Me Video Consulting
We can now offer video consulting. For more information click VIDEO CONSULTING
If you have a video consultation booked, please find further information and your check-in to he virtual waiting room under Online Services.
Online Services: Appointments & Prescriptions
Patients have the option of managing their appointments online. To register please complete the one page registration form and bring into the Practice with two forms of ID e.g. driving licence and one proof of residence e.g. utility bill. Once registered, you will receive a confirmation email with instructions of how to create your log-in. Please note that you must be aged 16 years or older to register for online services. Appointments can be booked with a GP for up to 4 weeks in advance.
Patients can now order their medications through our new online services portal. Within the prescriptions section you will be able to see the list of your repeat medication, simply select the items you wish to request from the list. Once we receive your request you can check on the progress of your request from this screen.
Access to the online portal can be found at Patient Services
We do not offer routine ear syringing at the surgery. Ear Syringing can cause complications such as ear infections, perforation of the ear drum & tinnitus (persistent noise). Advice for self-care including ear drops and bulb syringing can be found on our website and in the reception waiting area. If you are still experiencing problems after 3 weeks or more of following this advice, please make an appointment with your GP.
Travel Advice and Vaccinations
It is important to get the right advice about any travel vaccinations to reduce your risk of catching a serious illness whilst abroad. Unfortunately, due to pressure on appointments for medically important issues, we are not able to give this service the time that it needs, so we have made a decision that we are no longer able to offer travel advice. However, there are services available at pharmacies offering travel services or a private travel clinic, where adventurous travellers can get the advice and vaccinations that they need. You should contact the travel clinic or pharmacy at least 8 weeks before you are due to travel. Some vaccines need to be given well in advance to allow your body to develop immunity. Further information can be found here
Text (SMS) Messages
Fortrose Medical Practice offers a text message service to patients. Text messages are used for appointment reminders and routine requests from Clinicians. Please ensure you keep us informed if your number changes or you wish to opt out.
Practice Privacy Notice
A copy of our Practice Privacy Notice can be found on our Policies page