PHONE SYSTEM NOW WORKING AGAIN (update 18th October)
We are pleased to report that since 11am our phone system is up and running again. Thank you very much for your patience.
Nasal Flu Vaccines
Nasal flu vaccines are now available at the Surgery. All patients aged between 2 to 5 years as well as patients aged 5-18 in an at risk category are eligible. All primary school age children will be given the vaccine at School. Please contact the surgery and make an appointment as required.
Medication Review Clinic
A medicines review is a meeting with your doctor, pharmacist or nurse to talk about your medicines. Your medicines should be reviewed regularly (usually once a year) to check they are right for you. The Surgery will contact you with regard to making an appointment with our pharmacist. Further information can be found here.
We are delighted to announce that from 15 October 2018 we will have a dedicated Physio in Practice every Wednesday and Friday. This service is a specialist service to diagnose and treat patients with musculoskeletal conditions of the spine, arms, hands and legs. Patients are no longer required to self-refer but can now book directly (via the reception team) for conditions such as Osteoarthritis, Neck and shoulder pain, Low back & hip pain, Sciatica, Wrist & hand pain, Knee & ankle pain and Ligament & muscle injuries
Flu Clinics 2018
There will be two Saturday clinics this year, these being on Saturday 13 October and Saturday 10 November 2018. These clinics are for adults only and an appointment must be made in advance.
Practice Privacy Notice
A copy of our updated Practice Privacy Notice can be found on our Policies page
Text Message Service
Fortrose Surgery will now be using SMS text messages to contact patients. Please ensure your mobile number is kept up-to-date.
Practice Afternoon Closures
The Practice will be closed on the following date / dates:
- Wednesday 5 December 2018
The Surgery will be closed from 1pm for all routine appointments. For urgent matters please ring the doorbell or follow the recorded phone instruction when you call. For emergencies always call 999 and for all general health enquiries please call NHS24 on 111 (free from landlines and mobile phones in the UK).
Practice Closures for Protected Learning Time (PLT)
Please note that the practice will be closed on the following days for protected learning time:
- Wednesday 14th November from 1pm
If you need medical attention or advice when the surgery is closed, please contact NHS24 on telephone 111. NHS24 is a 24 hour health service which has round the clock advice and support. In an emergency always dial 999.
Practice Protocols and Policies (Confidentiality, Complaints etc.)
Please note that you can access the practice policies and how to make a complaint at the bottom of the website under the tab: Practice Policies